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http://www.auracall.poltax.waw.pl/6,promocja.html
 
   
 

Regulamin usług telefonicznych

Serwis Auracall.poltax.waw.pl należy do firmy Poltax powstał jako program partnerski firmy Auracall.

Auracall jest częścią grupy Xfone, międzynarodowej firmy telekomunikacyjnej notowanej na giełdzie - lidera tanich telefonicznych połączeń międzynarodowych zarówno z telefonu komórkowego jak i stacjonarnego.

Auracall Classic
Terms & Conditions:
  • Ask the bill payer's permission before using the service
  • Calls are charged per minute & include VAT. Charges apply from the moment of connection. The charge is incurred even if the destination number is engaged or the call is not answered.
  • Please replace the handset after a short period if the calls are engaged or unanswered.
  • BT call setup fee applies. Cost of calls from non BT operators & mobiles may vary, please check with your operator.
  • Rates and the availability of certain destinations are subject to change without prior notice.
  • Service Provider: Auracall Ltd. Helpline: 020 8497 4622.
  • For further information see full Terms & Conditions

Regulamin w formacie pdf możesz również pobrać na swój komputer

T-Talk
Terms & Conditions:
  • Ask the bill payer's permission before using the service.
  • Text to 81616 will cost you £5.00 plus your standard mobile network rates and will be charged by your mobile service provider. Text to 65656 will cost you £10.00 plus your standard mobile network rates and will be charged by your mobile service provider.
  • Calls billed per minute, include VAT & apply from the moment of connection. Connection fee varies between 0p & 25p depending on the destination.
  • You might be charged by your operator for the call to an access number even if the destination number is engaged or the call is not answered. Auracall T-Talk will only charge you when your call to the destination number is connected. Please replace the handset after a short period if the calls are engaged or unanswered.
  • Calls to 03 access numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls
  • A surcharge of 0.25ppm is applied if 01 or 02 access number is used
  • Credit expires 90 days from the last top-up. Rates are subject to change without prior notice.
  • Virgin media customers can top-up online by PayPal, Credit or Debit Card but cannot top-up via text message. Vodafone customers must only use the service from the mobile which has been used to buy the international calling credit.
  • Evening & Weekends - 6pm to 8am Mon to Fri, Sat & Sun. Daytime - 8am to 6pm Mon to Fri.
  • Service Provider: Auracall Ltd. Helpline: 020 8497 4622.
  • For further information see full Terms & Conditions

Regulamin w formacie pdf możesz również pobrać na swój komputer

Auracall T-Text
Cost per SMS as stated on our website plus standard SMS rate or may be used as part of your bundled SMSs, except T-Mobile which may cost more. Enter the international mobile number correctly at the start of your message, which should be no more than 160 characters (including the destination number and spaces). We will charge you the advertised SMS cost only, but your network operator may charge you at your standard UK SMS rate and they may also charge you again for excess characters. Disclaimer: If you receive SMS confirmation it means we have received it – we cannot confirm or guarantee delivery to the destination.

Crazytel
Calls billed per minute & fully inclusive of VAT. Cost of calls to the 090 recharge number cost £1 per call plus network extras. £1 will be credited onto the landline or mobile number which you choose to credit. To prevent potential fraud, your phone may only credit a total of £3 per day across three different numbers & receive credit up to a total value of £3 per day. Please call 08445453555 for refund as you will still be charged for calls made to the 090 number when you have reached your daily limit. Calls to the 02 number cost standard rate to a landline or may be used as part of inclusive minutes. 4p-15p connection fee applies. Call will be disconnected when credit is finished & you will need to dial the 090 number again to recharge your account. Charges apply from the moment of connection.

Auracall Dialler
This service is for Auracall’s T-Talk customers on auto-top-up only and customers will be subjected to Auracall T-Talk terms of use. Customers cannot use the dialler without the auto-top-up option. See above for list of mobile compatibilities. Network charges apply when downloading the dialler. As with any software, Auracall cannot warrant that the software is totally error free and is not liable for any costs and damages incurred, whether direct or consequential as a result of using this software. Customers are not allowed to modify Auracall Diallerin any way.

General
Ask bill payer`s permission. Prices are subject to change without prior notice. Information may be used for future marketing and updating purposes by Auracall and other selected companies and affiliates. You can opt out at anytime by texting STOP to 81616. This service is provided by Auracall Ltd, Britannia House, 960 High Road, London, N12 9RY.

Customer support
Our Customer Service Team will be more than happy to answer any questions you may have regarding any aspect of our services or to offer technical support. Our working hours are Monday to Friday, between 9.30am to 5.30pm.

To help improve our service to you, please always quote your Name, Address, Telephone Number and Subject of your enquiry.

If you would like a refund, please make sure you make your claim within 72 hours from when you experience any issues with our services. Unfortunately, we will be unable to assist with any technical issues which occur more than 72 hours, unless it is an ongoing issue.

We aim to reply to all enquiries and complaints within 24 hours during working days.

WE ARE HERE TO HELP! Call us on 084 4545 3555 or send us an email via contact form if you ever need one!
 
 
     
 
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